FAQ's

Can I use The Hug as an ice pack for injuries?

Yes! The Hug works excellently as an ice pack, creating instant relief for injuries like sprains, strains, and swelling. Simply freeze The Hug for at least two hours, then apply it directly to the affected area for soothing cold therapy in 20 minute increments. Read the instructions for more information.

Is The Hug safe to heat in the microwave?

Absolutely. The Hug can be safely warmed in the microwave or in a pot of boiling water. If you prefer microwave heating, just follow our instructions for safe heating times to enjoy a comforting heat pack anytime.

Can The Hug be used as a hot and cold pack for different types of pain?

Yes, The Hug is designed as a versatile hot and cold pack. It’s perfect for injuries, back pain, menstrual cramps, or muscle soreness—apply it hot for soothing warmth or cold for inflammation relief.

How does The Hug compare to a traditional wheat bag?

The Hug is unique in that there are two types of heating application, microwave and boiled water, whereas a wheat bag is limited to microwave use only. Additionally, The Hug has a convenient washable cover for easy cleaning and is designed to be hands-free 😄.

Is The Hug effective as a heat pack for menstrual pain or backpain?

Yes, The Hug is ideal for menstrual cramps, back pain, and lower back discomfort. Heat therapy can help relax muscles and increase blood flow to the area, providing lasting relief.

Can I put The Hug cover in the microwave?

Yes, The Hug cover can conveniently go in the microwave so there’s no need to take it off - unless you want to wash it.

Can I use The Hug as a first-aid ice pack for knees or other injuries?

Definitely! The Hug is perfect for first-aid use on areas like the knee, offering instant cooling relief for swelling and bruising. Just keep it in the freezer, and it’s ready whenever you need it.

Is it safe to use The Hug heat pack during pregnancy?

You will need to check this with your healthcare provider to be sure it is safe for you. However, using The Hug heat pack during pregnancy is generally considered safe for alleviating aches and pains, such as back or pelvic discomfort. It's important to follow these guidelines to ensure safety:

  • Avoid the Abdomen: Do not apply the heat pack directly to your abdomen, as this area is sensitive during pregnancy.
  • Limit Duration: Use the heat pack for no longer than 20 minutes at a time to prevent overheating.
  • Avoid making the Hug too hot: Get it to a nice warm temperature that brings comfort without over-heating the area.
  • Avoid Falling Asleep: Do not use the heat pack while sleeping to prevent prolonged exposure.

Again, always consult with your healthcare provider before using any heat therapy during pregnancy to ensure it aligns with your specific health needs. (See Healthline for more information)