Welcome to The Hug! By accessing our website and purchasing our products,
you agree to the following terms and conditions: 

General
These terms apply to all orders placed via our website. By making a purchase, you confirm you’re at least 18 years of age or have permission from a parent or guardian. 

Pricing
All prices are listed in NZD (New Zealand Dollars) unless otherwise noted.
International customers will see prices in their local currency at checkout. 

Payments
We accept all major credit cards and payment via PayPal. All transactions are processed securely. 

Shipping & Delivery
Once your order is placed, you will receive a confirmation email, a tracking number will be provided when the order is dispatched.
The Hug is not responsible for any customs charges or delays. 

Returns and Exchanges
Refer to our Returns / Exchanges Policy for details. 

Warranty:
The Hug is backed by a one-year warranty for any manufacturing defects.
This does not cover normal wear and tear.