The Hug - Cotton Bag
The Hug - Cotton Bag
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Keep your Hug gel packs clean, protected, and easy to find with our custom organic cotton drawstring bag.
This breathable, reusable bag is designed to store your gel pack between uses. It helps keep your Hug clean, dry, and protected. Whether you're at home or on the move, it’s a simple and convenient way to look after your pack.
Printed with The Hug logo, it’s a practical, eco-friendly extra that pairs perfectly with your pack.
Features:
- Made from 100% organic cotton
- Size: 21 x 26 x 0.6 cm
- Drawstring closure
- Lightweight and breathable
- Helps keep your gel pack clean between uses
- Fits Classic gel pack and cover
- Reusable and eco-conscious
Collapsible content
Specifications
User & Safety Instructions
Important Care Information
Shipping & Exchange
At The Hug, we want you to feel completely confident with your purchase.
If for any reason you're not satisfied, we've got you covered.
Returns
You can return your unused Hug within 30 days of purchase for a full refund. Just ensure it's in its original condition, with packaging intact. Return shipping costs are the customer’s responsibility.
Exchanges
Need a different size or product? No problem! We offer exchanges within 30 days, provided the product is returned to us unused and in its original packaging. Return shipping costs are the customer's responsibility.
Refunds
Once we receive your return, we’ll process your refund within 7 business days. Refunds will be issued to your original payment method.
Faulty Items
If you receive a faulty product, please contact us within 7 days of receiving it, and we'll arrange for a replacement or full refund.
Shipping Information
We aim to get The Hug to you as quickly as possible, wherever you are in the world!
Usual shipping for New Zealand
Urban Areas: Free shipping on orders over $80. Orders under $80 have a flat shipping rate of $7.
Rural Areas: Flat rate of $9 for all rural deliveries.
Standard delivery times from the time it leaves us: 2-5 business days for urban areas,
and 3-7 business days for rural locations. Please expect delays to delivery during local public holidays.
Australia
Flat rate of AUS $22 for all orders. Free delivery on orders over AUS $80
Delivery times: 10-15 business days.Please expect delays to delivery during local public holidays.
Rest of the World
Shipping rates are quoted when you enter your address during check-out. Delivery times: 10-20 business days. Please expect delays to delivery during public holiday.
Please note: Shipping times can vary due to customs processing in your country.
We will provide tracking for all international orders.
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The Hug is a therapeutic device for hot and cold therapy. It is not intended to diagnose, treat, cure, or prevent any medical conditions. Always follow instructions for safe use.
